Our Commitment

At Dapple Up, LLC, we stand behind the quality of our products. If you are not completely satisfied with your purchase, we are here to help make it right.

Return Eligibility

To be eligible for a return, please ensure:

• The request is made within 30 days of delivery
• The product is in its original packaging (if unopened)
• You have proof of purchase (order confirmation or receipt)

Damaged or Defective Products

If your product arrives damaged or defective, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.

How to Request a Return

To initiate a return, please contact us with the following information:

• Your order number
• The product(s) you wish to return
• Reason for the return
• Photos (if applicable)

Our team will respond within 1-2 business days with instructions on how to proceed.

Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that your bank or credit card company may take additional time to post the refund to your account.

Return Shipping

For defective or damaged products, we will provide a prepaid shipping label. For other returns, the customer is responsible for return shipping costs. We recommend using a trackable shipping service to ensure your return arrives safely.

Exchanges

If you would like to exchange a product for a different size or variant, please contact us. We will do our best to accommodate your request based on product availability.

Contact Us

If you have any questions about returns or refunds, please reach out to us: